Accessibility Statement

Our Commitment

RedGobble is committed to ensuring digital accessibility for all users, regardless of ability or the technology they use to access our website and services. We believe that inclusive design creates better products for everyone and that accessibility is a fundamental aspect of quality software development.

We continuously work to improve the accessibility of our website, products, and services by applying relevant accessibility standards, investing in accessible development practices, and fostering a culture of inclusive design within our team.

WCAG Compliance

Our website and digital products are designed and developed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines define requirements for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

While we target WCAG 2.1 Level AA compliance, we recognize that accessibility is an ongoing journey rather than a destination. Some areas of our website or products may not yet be fully compliant. We are actively working to identify and address these gaps.

Accessibility Measures

To ensure accessibility is integrated into everything we build, we have implemented the following measures:

• Design Phase: Accessibility considerations are integrated into the design process from the outset, including color contrast analysis, typography selection, and focus state design.
• Development Standards: All development follows accessibility best practices, including semantic HTML, ARIA labels, keyboard navigation support, and proper heading hierarchy.
• Testing: Accessibility testing is performed using automated tools (axe, Lighthouse) and manual testing including keyboard-only navigation and screen reader testing.
• Developer Training: All team members receive training on accessible development practices and WCAG requirements.
• Audit Cycle: Regular accessibility audits are conducted to identify and remediate issues.

Accessibility Features

Our website and products incorporate the following accessibility features:

• Keyboard Navigation: All interactive elements are accessible via keyboard. Skip-to-content links are provided for efficient navigation.
• Screen Reader Support: Content is structured with semantic HTML. ARIA landmarks, labels, and roles are used where appropriate. Images have descriptive alt text.
• Color Contrast: Text and interactive elements maintain a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text, as specified by WCAG AA.
• Resizable Text: Text can be resized up to 200% without loss of content or functionality. Zoom is fully supported.
• Focus Indicators: Visible focus indicators are provided for all interactive elements to support keyboard navigation.
• Clear Layout: Content is organized with clear headings, consistent navigation, and logical reading order.
• Accessible Forms: Form inputs have associated labels, clear error messages, and logical tab order.

Known Limitations

Despite our best efforts, some areas may have accessibility limitations:

• Third-Party Content: Some third-party widgets, embedded content, or integrations may not be fully accessible as we cannot control their implementation.
• Legacy Content: Older content and projects may not meet current accessibility standards. We are progressively remediating these.
• Complex Interactive Features: Some advanced interactive features may have limited accessibility. We are working to improve these.
• PDF Documents: Some downloadable documents may not be fully screen-reader accessible. We are transitioning to HTML-first documentation.

If you encounter any accessibility barriers, please let us know using the contact information below. We will make every effort to provide the information or service you need in an accessible format.

Assistive Technology Support

Our website and products are designed to be compatible with popular assistive technologies, including:

• Screen Readers: JAWS, NVDA (Windows), VoiceOver (macOS, iOS), TalkBack (Android).
• Magnification Software: ZoomText, Windows Magnifier, macOS Zoom.
• Voice Control: Dragon NaturallySpeaking, Windows Speech Recognition, macOS Voice Control.
• Browser Zoom: Full support for browser zoom up to 200%.
• Custom Stylesheets: Our semantic markup supports user-provided custom stylesheets.

Feedback Process

We welcome feedback on the accessibility of our website and products. Your input helps us identify issues and improve the experience for all users.

To provide feedback or request assistance with an accessibility issue:

1. Email us at redgobble.contact@gmail.com with “Accessibility Feedback” in the subject line.
2. Include the URL or page name where you encountered the issue.
3. Describe the specific accessibility barrier you experienced.
4. Let us know which assistive technology (if any) you are using.

We will acknowledge your feedback within 3 business days and provide a timeline for addressing the issue. We aim to resolve reported issues within 10 business days or, if that is not possible, provide a workaround and a plan for permanent resolution.

Continuous Improvement

Accessibility is not a one-time effort but an ongoing commitment. Our continuous improvement process includes:

• Quarterly Audits: Automated and manual accessibility audits are conducted every quarter to identify new issues and track progress.
• User Testing: We plan to conduct user testing with people with disabilities to gain real-world insights into accessibility barriers.
• Staying Current: We monitor WCAG updates, evolving best practices, and new assistive technologies to ensure our approach remains current.
• Remediation Roadmap: Accessibility issues are tracked and prioritized in our development roadmap with dedicated time allocated for remediation each sprint.
• Policy Review: This Accessibility Statement is reviewed and updated annually or when significant changes are made to our accessibility practices.

Contact Information

For questions, feedback, or to request assistance with accessibility:

• Email: redgobble.contact@gmail.com
• Phone: +91 9120025053
• Response Time: We aim to respond to all accessibility inquiries within 3 business days.